Exchange, Returns, and Refunds Policy
Please choose carefully before you buy.
Farrier's Magic offers a 100% Satisfaction Guarantee. If for any reason you are not pleased with your product contact the office and a refund or replacement will be issued.
When requesting a return for your product, please make sure you provide the following details:
Your full name
Your order number
Reason why you are returning the product
Your instructions informing us how you would like the issue resolved.
Please include the original order confirmation or invoice you received with your product. Also, if you haven't previously provided a contact phone number, please include this with your return. This will ensure the issue is resolved quickly, should anyone need to contact you.
Shipping and Delivery Policy
Products are delivered in the United States nationwide using United States Post (Registered Post), UPS, FedEx .
Orders are dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within United States.
Customer Service Policy
Farrier's Magic is committed to providing exceptional customer service and quality products. We strive to make sure that all products listed are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund
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